Feedback, Suggestions & Complaints

Want to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint click the complaints icon.  The team will deal with your concerns appropriately.  

We endeavour to acknowledge your complaint within 48 hours and we aim to reply within 4 weeks.   Depending on external factors, this can sometimes take longer.