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Practice Updates

Managing your care during Covid-19 and beyond

Dear Patient

During the pandemic, the Practice has remained open and everyone has been very busy, trying to see all those patients who have requested medical advice and treatment. In addition to this, our GPs and staff have worked to provide a local Covid vaccination service.

Practices throughout our area have also worked with the hospitals to try to ease pressures on the hospital Emergency Departments.

Now that the national lockdown is easing, we wish to reassure you that: -

  Our Practice remains open to and for our patients between normal opening hours (08.00- 18.30 hours);

  Those patients who are suffering from a long-term medical condition and require an annual review have not been forgotten. Our Practice has an up- to-date register of all such patients and our team will be contacting them in due course;

  If you require an appointment, then the most appropriate appointment will be offered and discussed with you.  The appointment may be face-face, by telephone, e-mail or other.  Please remember that our Practice has to make every effort possible to ensure infection control and to  protect your safety and that of the staff.  That is the reason for triaging all appointments;

Our GPs and our staff are working hard to keep you safe by being involved with running your local vaccination programme.  Please make sure you book an appointment when asked.
 
Yours sincerely

The Team at Charlotte Keel Medical Practice