Our Staff


Dr Kathy Brook


Dr Brook did a graduate-entry medical degree at Southampton and has since enjoyed working in Australasia, Cambodia and Gloucestershire, before returning to her home city of Bristol.

Dr Lauren Cooper-Jones


Dr Cooper-Jones undertook her GP training in London but returned to Bristol to join the Practice in 2013. Dr Cooper-Jones has a special interest in women's health, family planning and teaching medical students. She has experience of, and really enjoys, working with multi-cultural patient groups.

Dr Shaba Nabi


Dr Nabi joined the Practice in 2007 with a background in hospital medicine. She shares the lead GP role with Dr Caroline Stovell as a job share. Her lead area within the practice is prescribing and she is also a GP trainer. She is able to consult in English and Punjabi. Dr Nabi also works as a Training Program Director for Bristol GP Education and as a GP Appraiser in South Gloucestershire.

Dr Charlotte Rudd


Dr Rudd started at the practice as a salaried GP in 2018. She studied medicine at Sheffield University and completed her General Practice training in Bristol including training at Charlotte Keel Medical Practice in her final year. Dr Rudd enjoys working with a diverse range of patients and has a particular interest in Women’s health and she is involved with teaching medical students from Bristol University.

Dr Sameena Sarfaraz

Dr Sameena Sarfaraz joined the practice in July 2018 and will update her profile shortly.

Dr Raiyan Talha

Dr Talha has a particular interest in minor surgery.

Dr Tahira Waraich


Dr Waraich has been here for many years and has particularly valuable experience and cultural insight. She has additional language skills, speaking Punjabi, Urdu and Hindi. She is a very enthusiastic GP trainer who has been involved in teaching medical students since 2006 and training junior doctors since 2008.


The practice nurse team are all highly qualified and offer a specialist service in long term conditions. This includes prevention and management of diabetes, coronary heart disease, heart failure and other heart conditions, stroke, hypertension, asthma and COPD ,cervical cytology and travel health and sexual health including the fitting of contraceptive implants. The team also offers NHS health checks to assess a person's risk of cardiovascular disease and offer support to make healthy lifestyle changes.

Liz Turner

Lead Nurse - RN, BSc (Hons)

Liz has been with the practice since 1993, and is the lead nurse for the practice. Her clinical expertise is in chronic disease management and health promotion and she is trained in cervical cytology, family planning and travel health. She manages the nurse team and is also qualified and involved in teaching and training. She has a registered specialist practice qualification and is an independent nurse prescriber.

Suzanne Fletcher

Suzanna has a Diploma in Asthma Care, Diploma in Diabetes Management in Primary Care, FSRH Contraception and Sexual Health Diploma, FSRH Letter of Competence in Intrauterine Techniques FSRH Letter of Competence in Subdermal Contraception insertion and removal

John Moore

Heather Murphy

Angela Pym

Ange is our deputy Lead Nurse working with Liz Turner our lead nurse together they manage the nursing team.

Danielle Townsend

Nurse Practitioners

Our nurse practitioners work alongside the doctors holding consultations for acute illness. They are independent nurse prescribers and are currently working towards their Masters degrees in nurse practitioning.

Jaci Monk

Jaci is our qualified Nurse Practitioner and works alongside the Doctors seeing patients for urgent and on the day medical issues. Jaci has a Masters Degree in Advanced Nursing Studies and is an independent Nurse prescriber.

Healthcare Assistants

Connie Steele

Treatment Room Team

The treatment room nurse team is composed of highly experienced nurses supported by HCAs. They offer a wide range of services, and as with the Practice Nurses their appointments can be booked through reception. Services include wound care, ear care, travel health, baby and other immunisations, cervical cytology and phlebotomy. They offer a wide range of services, and as with the Practice Nurses their appointments can be booked through reception. Services include wound care, ear care, travel health, baby and other immunisations, cervical cytology and phlebotomy.

Jodie Godfrey


Rachel Hiscox


Rose Robinson



Tauheed Ahmed

Tauheed Ahmed has been the practice pharmacist lead since June 2018. He leads a team that consist of Bristol Inner City Primary Care Network (BIC PCN) pharmacists that enhance the service for both patients and staff.

Safeeya Mohamed

Safeeya Mohamed has worked in the practice since Dec 2019 as part of the Bristol Inner City Primary Care Network (BIC PCN) pharmacy team working under our lead pharmacist Tauheed Ahmed.

Practice Management

Jane Isaac


Jane's duties and responsibilities include managing the budget and staff of the practice, liaising with NHS England, the Clinical Commissioning Group (CCG) and other health agencies, dealing with patient suggestions and non-clinical complaints and providing a business perspective on the development of the practice. Jane has worked for the NHS since 2008 in different roles and has a business degree. Jane started working for the surgery in May 2018 when BrisDoc took over the contract from the old partnership.

Hayley Fisher

Hayley works with the practice manager and the rest of the team to run the surgery. Hayley has worked for the surgery since Jan 2014 and brings lots of experience to the role.


The reception services team complement the practice and can be seen to be part of the therapeutic process for many patients. Equally important, though less visible, are the support services team who maintain our appointment schedules, support our computer system and process our documents, referrals and recalls.

Kerry Kerry

Others in the Patient Coordinators team are :Amrit, Andrew, Donna, Jane, Jenny, Morgan, Parvin, Priya, Sharda & Sharon.

Admin Team

In the Support Services Team we have: Angie, Annabel, Beki, Claudia, Lorna, Rose, Sarah & Tom

Community Healthcare Team

The Community Healthcare team is managed by Bristol Community Health. The team is composed of: Community Nurses who assess, plan and deliver care, including wound care, continence assessment and care and end-of-life care. Community Matrons who have extended clinical knowledge and skills and work with people in their homes to help them manage their health problems and prevent unnecessary admission to hospital. Community Nurses for Older People (CNOPs) who work with older people to promote good health and spot early deterioration of their condition. They will work with people in their home for an extended period of time. Healthcare Assistants who support the work of the Community Nurses. Patients who are being cared for by the Community Nursing team can contact them on: Monday - Friday – 09:00 -17:00 on 0117 902 7137. Out of Hours - 0117 377 3356.

Health Visitors

The Health Visitors provide supervision and support for children from birth to five years old, monitoring growth, development and the well-being of the child within the family. They can be contacted directly by parents or carers on 0117 902 7175. Children over the age of five are seen by the School Nursing Service which can be accessed through the child's school.


The midwifery team provide all mothers with care through pregnancy, labour and for two weeks post-natally. If you are pregnant, please contact the midwives clerk directly to make a booking appointment. You do not need to see a doctor first. You can make the appointment by calling at the midwives office in the health centre or by telephoning on 0117 902 7103. It is better if you come in to make your booking appointment so that the midwives clerk can give you an information pack about looking after yourself and what services to expect in pregnancy.

Bristol Drugs Project (BDP) Liaison Counsellors

The Bristol Drugs Project liaison counsellors provide advice on medication, support, motivation to change, and co-ordination with other services within the BDP and beyond, to help patients with heroin dependence. They will only see patients who are referred to them by one of the doctors.

Carer Support

The Carer's Support Centre is a local organisation that provide information and advice on all aspects of caring and can put you in touch with other organisatons that offer specialist support including for those with dementia, mental health problems or for those who are recovering from a stroke. The Carer's Support Centre can advise on your entitlement to financial assistance and they can also direct you to carer's groups who meet regularly to share practical ideas and friendship. Charlotte Keel Medical Practice hosts a monthly carer surgery where carers can receive individual confidential advice and support from the Carer's Support Centre staff. Alternatively, you can contact them direct on their Carer's Line 0117 965 2200.


LIFT Psychology is the local provider of psychology services. They will assess patients with a wide range of difficulties and refer them for individual or group therapy. Self referral is encouraged - LIFT can be contacted on 0117 982 3209.

Link Workers

The Link Workers provide an interpreting service for a number of different community languages and are present through most standard surgery times. They can be contacted directly 0117 902 7115 At times when Link Workers are not available, Practice staff are able to use the BigWord telephone interpreting service to communicate with patients in the language of their choice.

Welfare Benefits Advisors

The Welfare Benefits Advisors from the Citizens Advice Bureau work in the health centre on two days per week to help patients who are having difficulties with benefits. To book an appointment, contact them directly on 03444 111 444.