Health Advice

This page is to give advice and guidance to patients on how to manage their long-term conditions, how to deal with minor injury and illness that doesn't require treatment from a clinician and give patients advice on several topics.



Further information  


For further government guidance, visit:

If you have any queries or are in need of support, please contact:

CAMHS mental health 24/7 response line

  • The CAMHS mental health 24/7 response line is now available as a dedicated telephone line for parents, children and young people living in BNSSG who may be worried about their own or another young person’s mental health. The telephone line offers out-of-hours care for children and young people in crisis 24 hours a day, seven days a week, 365 days a year.
  • To access the service, please call 0800 953 1919.

NHS 111

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.