Welcome to the Charlotte Keel Medical Practice

Our practice is at the vibrant & colourful heart of Bristol's inner city, serving a population from all corners of the world and from all walks of life.

Our largest ethnic minority groups come from the Caribbean, the Asian subcontinent and Somalia and we increasingly we see people from a huge range of countries.

We serve patients who may be homeless, struggling with alcohol or drugs, and seeking help to begin piecing life together; at the other end of the spectrum we serve patients who are settled, doing well in life, and who seek help to ensure they remain in the very best of health.

As a practice, we believe passionately in responding to all of our patients' cultural & social agendas. We work closely with a broad & enthusiastic team to help us to do this. As well as the usual range of primary health care team members we have interpreters, drug project liaison workers, counsellors, welfare benefits advisers and many other members in the wider team here. 

We are a forward-looking practice, in a purpose built health centre and now serve a patient population of over 17,000 people.   Since 1 April 2018, the practice has been managed by BrisDoc Healthcare Services.

We have a vision of maintaining the personal approach to our patients, while benefiting from the opportunities available to a larger practice which is part of group including GP practices and other healthcare providers.

We are a Social Enterprise

Social Enterprises are businesses that work to achieve positive social or environmental impact.

They are primarily motivated, designed and driven by a desire to make a positive difference in the world.

For more information on what a Social Enterprise is and how they fit into the NHS – watch this short video.

Disabled Access

At the surgery reserved car parking spaces for people with disabilities are available near the front doors. Wheelchair access to the building is available at both entrances. A toilet for the use of patients with disabilities is located in the waiting area.   

If access proves difficult to any of our disabled patients please contact us as we would be happy to consider any suggestions for improvement.

Our Practice has been participating in high quality research activity for many years. We are working to increase the number of our patients recruited into National Institute for Health Research studies. This work provides an opportunity for more patients to be involved in research and ensure our patient population is represented in research evidence informing clinical guidance and best practice. Please ask to speak to the practice manager if you wish to know more.

Our Practice is an ideal and unique place due to its significant size and the variety of patient ethnicities. We would really like to encourage our patients to embrace the opportunity offered at our Practice to participate in high quality research.

Current research activities at our Practice:

• We have recently recruited patients into RENEWED2 study to support the development of a cost effective web-based intervention to improve the quality of life and long-term prospects through secondary prevention of cancer.
• We have also recruited patients into ANTLER study with aims to investigate the use of antidepressants to prevent relapse in depression.